The Invoice Reconciliation and Payment Benchmark Report

Lack of visibility into spend is alarming given that enterprises face an environment in which costs have become less predictable. Staying competitive in the marketplace requires access and visibility to costs and programs to manage these costs. One of the challenges in gaining visibility into supplier performance is the large volume of paper-based transactions and variety in the types of billing processed. Paper remains stubbornly entrenched in the billing process. This benchmark reveals most billing (83% domestic and 86% for international) is received in paper format.